Shipping & Returns

MORE ABOUT DELIVERY TIME AND COST

ORDERED (AND PAYED) BEFORE 16.00 HOURS? THEN YOUR ORDER WILL BE SENT THE SAME DAY.

 
Free shipping with orders of €180 euro or more
 
 
 
ordered before 16:00, delivered the next day!
 
 
 
Reclaim within 8 days after your order
 
 
 
 

Shipping process

The sending process of Indini is done via the following steps:

  • When we have received your payment, your order will be looked for together.
  • Your order will be picked up by our forwarder.
  • You will receive a Track & Trace code from us via mail.
  • Your order will be delivered to you by the forwarder.

Check immediately after receiving your order whether it is complete, and whether all items are undamaged. If this is not the case, we kindly request you to contact our sales department as soon as possible to report this. T 030 2676960 or info@indini.com Complaints after 8 days after receipt of your order will no longer be processed.

Follow your order

The moment your order is shipped from our warehouse, your order will be 'Sent' in your account. You will also receive a confirmation from us by e-mail.

1. After your order has left our warehouse you will receive a shipping confirmation by e-mail with a Track & Trace code.

2. With your Track & Trace code allows you to track your order online.

Tracking page for DHL

Tracking page for DPD

Tracking page for Post.nl

Delivery times

For delivery times of your order, you can consult the links below.

DHL Delivery information, DHL transit times.

POSTNL Delivery information, Post.nl transit times.

The indicated delivery times are only indicative, we can not guarantee it.

Delivery address

You can have your order delivered to an address other than your billing address. In your account you have the possibility to enter your billing address and delivery address. You can adjust this at any time.

Change delivery address after placing your order.If your package has not yet been picked up by our forwarder, we can still change the delivery address for you. If you wish, please contact us by telephone as soon as possible. T 030 2676960

Shipping costs

Netherlands: 5.00 excl. VAT

Belgium: 8.00 excl. VAT

Germany: 8.00 excl. VAT

Other countries: The shipping costs will be shown when you complete your order.

All prices are Excl. VAT

Bulgaria € 24.00
Denmark € 26.00
Estonia € 22.00
Finland € 34.00
France € 21.00
Greece € 26.00
Hungary € 15.00
Ireland € 22.00
Italy € 22.00
Croatia € 32.00
Latvia € 22.00
Lithuania € 22.00
Norway € 43.00
Austria € 15.00
Poland € 12.00
Portugal € 24.00
Romania € 13.00
Slovenia € 16.00
Slovakia, Slovakia € 14.00
Spain € 22.00
Czech Republic € 16.00
United Kingdom € 15.00
Sweden € 25.00
Switzerland € 64.00

Free shipping

The Netherlands:

For orders from 150 euros excluding VAT.

Belgium:

For orders from 180 euros excluding VAT.

Germany:

For orders from 180 euros excluding VAT.

Other countries:

See rates in the column above or no free shipping. Perhaps we'll add your country in the near future.

 

Return

We only offer a warranty on manufacturing defects. Returns must bear the following items:

- complaints within 8 days of receipt of your order.
- sufficient postage costs;
- copy invoice;
- clear complaint description per article;
- the item must be in its original packaging.

If the returns do not meet these requirements, they will be returned unpaid to the sender. Insufficiently stamped packages are not accepted.

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